General Terms and Conditions (GTC)
1. Scope of application
– These terms and conditions apply to all transactions carried out on www.braaimaster-swiss.ch and govern the contractual relationship with Solutions Custom Made Sarl.
– Any condition of the customer which is contrary to these GTC shall be considered null and void.
– Solutions Custom Made Sarl reserves the right to modify these terms and conditions at its own discretion and without prior notice, the modifications being applicable as soon as they are put online.
2. Offers and Contract Formation
– The information presented in the catalogs and on the website is for information purposes only and is not contractually binding.
– Validation of the order by the customer via the online confirmation button constitutes a definitive commitment.
– Solutions Custom Made Sarl will acknowledge receipt of the order without delay.
– In the event of unavailability or pricing error, the customer will be contacted to find an alternative solution.
– Product specifications (drawings, dimensions, weights, etc.) are given for information only and do not constitute a formal guarantee, unless explicitly stated otherwise.
3. Identity of the Contractor
– Solutions Custom Made Sarl, located at info@braaimaster-swiss.ch.
4. Delivery
– Delivery by Post, DHL or carrier in Switzerland, to the nearest kerbside.
– Standard delivery time 1-3 weeks, special delivery time for special orders.
– Delivery dates are given for information only, unless otherwise agreed.
– Solutions Custom made’s liability is limited to timely delivery by its suppliers.
– For deliveries including installation, access must be provided by the customer.
– Any claim for visible damage or damaged packaging must be made on receipt, and within 4 days for non-apparent defects.
5. Payment and Retention of Title
– Payment methods accepted: Credit card, TWINT.
– Solutions Custom made retains ownership of the goods until the invoice has been paid in full.
6. Purchase on invoice
– Invoice purchases are subject to conditions and managed by a third party. Solutions Custom Made Sarl remains responsible for the execution of the contract, excluding collection.
7. Reservation of ownership
– Solutions Custom Made Sarl retains ownership of the items until full payment has been received.
8. Warranty
Braaimaster barbecues are covered by a 2-year warranty against manufacturing defects, from the date of purchase and subject to normal use in accordance with the operating instructions.
The Braaimaster warranty applies to normal use. Normal use involves lighting the fire in the appropriate firebox or on the charcoal tray. Flames and direct heat against the inside of the Braaimaster must be avoided.
Rust, deformation and discoloration of parts in direct contact with fire are excluded from this warranty.
The warranty does not apply to supplied accessories such as grates, firebox, ember tray or other Braaimaster replaceable parts or accessories.
Minor deviations in size, weight or color are not considered imperfections in product construction.
Rust on Braaimaster products does not affect the longevity of the product. It can be brushed off and therefore does not constitute grounds for warranty claims.
Damage caused during installation or incorrect installation is not covered by these warranty conditions.
The warranty does not cover the following: wear and tear, abuse or misuse, failure to use the product for the purpose for which it was designed, any modifications/repairs carried out by you, external causes of damage to the product: in particular accidents, force majeure (fire, water damage, lightning, storm, etc.).
Any defects based on these warranty conditions will be evaluated by a Braaimaster representative and recommended for repair or replacement. Braaimaster’s opinion is final.
In no event shall Braaimaster or Braaimaster dealers be liable for any damages or consequential damages arising out of or through the use of a Braaimaster product.
Braaimaster and Braaimaster dealers are not responsible for installation or delivery costs in the event of replacement of a Braaimaster product as a result of invoking these warranty conditions.
9. Back
– The return of products is subject to conditions and must be approved in advance by Solutions Custom Made Sarl.
– Products must be returned within 10 days of receipt, in their original condition and packaging.
– Return shipping costs are borne by the customer, who is also responsible for return packaging.
10. Data protection
– Solutions Custom Made Sarl is committed to protecting customers’ personal data.
11. Liability
– Solutions Custom Made Sarl declines all responsibility for indirect damage resulting from the use of its site or from orders placed.
12. Miscellaneous provisions
– The place of jurisdiction is the registered office of Solutions Custom Made Sarl. Swiss law applies.
– If any clause of these GTC is found to be invalid, the remaining clauses shall remain in full force and effect.
*Version: 3
Section with image left
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.
Add Any content here